Creality Falcon Cookie Policy | EU
This Cookie Policy explains how Creality 3D Technology (Europe) GmbH ("Creality", “we,” “us,” or “our”) uses cookies and similar technologies on this website. This Policy applies to all users, including visitors, registered customers, and business partners accessing the website.
We use cookies to operate, secure, and improve our services, and to personalize your experience. By continuing to use our site, you acknowledge and agree to the use of cookies as described in this Policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device, such as a computer, smartphone, or tablet, when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to the owners of the site.
On this website, we use cookies and similar technologies, such as web pixels, tags, scripts, and local storage, collectively referred to as “cookies”, to:
- Ensure the security and functionality of our online store.
- Remember your preferences, such as currency, language, and cart items.
- Analyze how you use our website to improve performance.
- Deliver relevant marketing content and measure advertising effectiveness.
- Collect usability feedback to optimize the user experience.
Some cookies are set by us, known as first-party cookies, while others are set by third-party service providers operating on our behalf, known as third-party cookies.
2. Categories of Cookies We Use
We categorize the cookies used on this website into four types based on their purpose: Strictly Necessary, Performance/Analytics, Functional, and Marketing/Advertising.
Below is a detailed list of the specific cookies and technologies currently deployed on the Store:
2.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core functions such as page navigation, secure access to account areas, shopping cart retention, and checkout processing. These cookies cannot be disabled as the website will not work without them. They do not store personally identifiable information.
| Cookie Name | Provider | Purpose |
|---|---|---|
| _shopify_* | Shopify | Store operation, session management, cart, checkout |
| cart, cart_currency | Shopify | Shopping cart contents and currency |
| storefront_digest | Shopify | Store authentication |
| _Secure-* | Shopify | Secure session handling |
| csrf_token | Shopify | Anti-cross-site request forgery protection |
| lantern | Shopify Theme | Frontend UI theme and mode switching |
| localization | Shopify | Language and region preference |
| lastIpP* | Shopify | IP security and region verification |
2.2 Performance and Analytics Cookies
These cookies collect anonymous information about how visitors use our website, such as which pages are visited most often and whether error messages are received. This data is aggregated and used to improve website performance and user experience. These cookies are set with your consent.
| Cookie Name | Provider | Purpose |
|---|---|---|
| _ga, _ga_* | Google Analytics | User identification and visit statistics |
| IDE | Google Ads | Advertising tracking and targeting |
| _clck, _clsk | Microsoft Clarity | Session replay, heatmaps, usability analysis |
2.3 Functional Cookies
These cookies remember your choices, such as language, region, and UI settings, to provide personalized features. They are set with your consent.
| Cookie Name | Provider | Purpose |
|---|---|---|
| fw_se, fw_uid | Shopify | Language, region, currency preference storage |
| custom_* | Shopify Theme | Custom interface and personalized settings |
| CozyCharge, cozyHash | Third-party widget | Customer service popup, if applicable |
2.4 Marketing and Advertising Cookies
These cookies track visitor behavior across websites to deliver relevant ads and measure campaign performance. These cookies are set with your consent.
Note: Some third-party tools only load under specific conditions, such as after you accept cookies, or when you access the website from an advertising channel. The specific list of third-party cookies may update as we adjust marketing partners. We audit this list regularly for compliance.
3. Third-Party Services and Data Sharing
The cookies and tools listed above involve data processing with these third-party providers:
| No | Service Provider | Services Used | Privacy Policy |
|---|---|---|---|
| 1 | Shopify Inc. | Platform provider - store, cart, session, checkout, orders | shopify.com/legal/privacy |
| 2 | Google Ireland Limited | Google Analytics 4, Google Ads, Google Tag Manager | policies.google.com/privacy |
| 3 | Meta Platforms Ireland Limited | Facebook Pixel / Instagram advertising | facebook.com/policy.php |
| 4 | Microsoft Corporation | Microsoft Clarity, Bing UET, Bing Ads | privacy.microsoft.com |
| 5 | Emarsys eMarketing Systems AG | Marketing automation and personalization | emarsys.com/privacy-policy |
| 6 | AWIN AG | Affiliate marketing and campaign tracking | awin.com/privacy-policy |
| 7 | Klarna Bank AB | Payment and installment services, if selected | klarna.com/privacy |
| 8 | YouTube LLC | Embedded video content, if applicable | policies.google.com/privacy |
Data Transfers
Data collected via cookies may be transferred to countries outside the EEA, including the United States, China, Singapore, and others. We ensure appropriate safeguards using EU Standard Contractual Clauses (SCCs) and supplementary measures, such as IP anonymization, encryption, and access controls, to meet GDPR requirements.
4. How to Manage Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager available on our website upon your first visit, or by adjusting your browser settings.
4.1 Using Cookie Consent Manager
When you first visit our Platform, a banner will appear allowing you to:
- Accept All: Consent to all categories of cookies.
- Reject Non-Essential: Only allow "Strictly Necessary" cookies.
- Customize: Select specific categories, such as Analytics, Functional, and Marketing, you wish to enable.
You can revisit these settings at any time by clicking the "Cookie Preferences" link located in the footer of our website.
4.2 Using Browser Controls
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device and delete them individually.
- Block third-party cookies.
- Block cookies from specific websites.
- Block all cookies from being set.
- Delete all cookies when you close the browser.
Instructions for major browsers:
- Google Chrome: Settings > Privacy and security > Cookies and other site data.
- Safari: Preferences > Privacy > Manage Website Data.
- Firefox: Options > Privacy & Security > Cookies and Site Data.
- Microsoft Edge: Settings > Cookies and site permissions.
Please note: Disabling certain cookies, particularly "Strictly Necessary" ones, may impair the functionality of the website. For example, you may not be able to add items to your cart or log in.
4.3 Mobile Device Controls
On mobile devices, you can limit ad tracking through your operating system settings:
- iOS: Settings > Privacy > Advertising > Limit Ad Tracking.
- Android: Settings > Google > Ads > Opt out of Ads Personalization.
5. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, new technologies, or legal requirements. Any material changes will be communicated to you via a notice on our website or by email, where applicable.
The most current version will always be available on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
6. Contact Us
If you have any questions about this Cookie Policy or wish to exercise your privacy rights, please contact us at:
By Email: eu.support@crealityfalcon.com
European Data Representative
In accordance with Article 27 of the GDPR, we have appointed a Data Representative in the European Union. If you are located in the EEA, you may contact our European Data Representative directly regarding data protection matters:
Data Protection Representative
Limited77 Camden Street Lower, Dublin, D02 XE80, Ireland
Email: info@datarep.com
For complaints regarding cookie usage, you also have the right to contact the data protection authority in your jurisdiction.
